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Frequently Asked Questions

Pricing　：Price per flight (same rate for 1–3 people). Some exceptions apply.

Children ：Children under 2 can ride free on a guardian’s lap.

Group　　：For 4 or more including children over 3, split into two flights or reserve a larger helicopter.

FAQ

Frequently Asked Questions

① Please check your email before heading out. *You will receive an email in case of flight cancellation due to inclement weather.
② Please arrive at the meeting place precisely at the designated meeting time. (Arriving too early may result in extended waiting time.)
③ We will provide instructions on boarding procedures.
④ Our staff will guide you to the aircraft at the scheduled time. (Please note that the guide may arrive earlier than planned.)
⑤ After enjoying your flight, you can quickly disband.
In the event of a flight cancellation due to inclement weather on the day of your scheduled flight, we will reschedule your flight or provide a refund, with the exception of certain plans and reservations.
Rest assured, no cancellation fees will be charged in such cases.
Our aircraft generally have a weight limit of up to 120kg per seat. The total body weight limit is 210kg for our 3-seater aircraft and 330kg for our 5-seater aircraft. However, please note that there may be exceptions, such as for longer courses, where weight restrictions may apply.
We appreciate your understanding that in certain cases, we may need to decline participation based on weight limitations.
Policy on Customer-Initiated Schedule Changes as below.
Changes to the travel schedule can be made up to 4 days before the planned travel date without any fees (limited to one time only).
Changes made 3 days before the planned travel date or later will incur fees according to our cancellation policy.
If you wish to make a change, please make sure to contact us via LINE or the Contact Form . When doing so, please provide your full name and the date of your reservation.
All our flights are chartered, offering you exclusive use of the helicopter.
Please note that certain plans, such as the joint ride option, may have specific arrangements and are not available for charter.
Please contact us immediately using the phone number provided in the day guide email. In case of any necessary schedule adjustments to accommodate other customers, we kindly ask for your cooperation.
Please note that such adjustments may result in a shorter or canceled flight time, and no refund will be provided in such cases.
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